Privacy policy

PRIVACY POLICY

Last updated: 04/24/2026

URBANOX ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from www.urbanox.org.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information: name, billing and shipping address, email address, phone number, and payment details when you place an order.
Automatically Collected Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
Communication Data: messages, inquiries, and customer support interactions.

2. HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Provide customer support
Improve our website and customer experience
Prevent fraud and ensure security
Send marketing emails (only if you opt-in)

3. SHARING YOUR INFORMATION

We do not sell or rent your personal information.

We may share your information with:

Service providers (e.g., Shopify, payment processors, shipping carriers)
Legal authorities when required by law or to protect our rights

4. COOKIES

We use cookies to enhance your browsing experience, analyze traffic, and personalize content.

You can control or disable cookies through your browser settings. However, some features may not function properly.

5. DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. YOUR RIGHTS

Depending on your location, you may have the right to: